Privacy Policy

INTRODUCTION

This Privacy Policy explains how we collect, use, store, disclose, and otherwise process the personal data we collect when you use and interact with our websites and applications that display or link to this Privacy Policy, register for an account, and use our Services. These include features such as location-based lead sourcing, email scraping, social media data enrichment, and email delivery services. It also applies when you visit our branded social media pages, register for or attend events or webinars, or otherwise interact with us by email, chat, or other electronic means.

It also informs you of your rights and choices with respect to your personal data, and how to contact us with any questions or concerns.

This Privacy Policy does not apply to any personal data that we process on behalf of our users when they input third-party data into our system (e.g., when users save lead data or email addresses). In such cases, we act as a service provider or processor. Our processing of that information is governed by our agreements with those users.

Please read this Privacy Policy carefully. If you do not agree with its terms, you should not use our websites or Services or otherwise provide us with your personal data. By accessing or using our websites and Services, or otherwise submitting your personal data to us, you acknowledge that you have read and understood this Privacy Policy. Your use of our websites and the Services is also governed by our Terms of Service.

This Privacy Policy is effective as of the date indicated above. We may update it from time to time. If we make material changes, we will post the updated version on this page or another page that links to this policy and revise the "Effective Date" at the top. We may also notify you of material changes as required by law. Your continued use of our websites and Services after such changes signifies your acceptance of the revised Privacy Policy.

KEY DEFINITIONS

"Affiliates" refers to companies that are part of our corporate group, as may be updated from time to time in this policy.

"European Data Protection Law" refers to the General Data Protection Regulation (EU) 2016/679 (GDPR), relevant national laws implementing it, and where applicable, the UK Data Protection Act 2018 and the UK GDPR.

"Privacy Policy" refers to this Privacy Policy.

"We", "Us", "Our" refers to LeadsAround, a provider of lead generation and cold outreach automation services.

"Services" refers to our Software-as-a-Service product, which includes but is not limited to:

  • Location-based lead discovery via Google Maps
  • AI-assisted business description search
  • Business category filtering
  • Email and social link scraping
  • Email verification
  • Mailgun setup and transactional email delivery
  • Contact list management
  • Email replies routed through our platform
  • Free tools such as website-based email scraping

"You", "Your" refers to the individual to whom the personal data covered by this Privacy Policy relates.

INFORMATION WE COLLECT

Some features of our Services can be used without providing personal data. However, to access key functionality—such as lead generation, contact saving, email delivery, or billing—personal data is required. We process three main categories of personal data:

  • Information you provide directly to us
  • Information we receive from third parties
  • Information collected automatically

Information Provided Directly by You

Account Registration

When you register for an account through our website, we may collect information such as your name, email address, password, business name, and other relevant contact details. If you register or sign in using a third-party account (such as Google), we will receive basic profile information (e.g., your name and email address), depending on your settings with the third-party service.

Communications

When you contact us—whether through contact forms, chat widgets, support tickets, or other methods—we collect any personal data you voluntarily submit, such as your name, email address, and message content.

Transactions

When you subscribe to a paid plan, we receive transaction data including your name, payment method (e.g., last 4 digits of your card), amount paid, and the transaction date. All payment processing is securely handled via Stripe.

Payment Information

We collect billing information as needed to process payments and comply with tax or invoicing regulations. You may also choose to provide additional payment details such as VAT numbers or your company's billing address.

Identity Verification

For certain actions, such as requesting a refund or securing your account, we may request further verification information, such as your transaction ID, billing email, or partial credit card details, in accordance with applicable laws.

Lead Management and Content Use

When using lead generation tools, you may provide information about your business, such as the business category, descriptions, or regions of interest. If you publish reviews, testimonials, or other publicly viewable content through the platform, you may also choose to provide additional profile details.

Testimonials

With your permission, we may display testimonials you submit on our website, including your name or company name. You may request the removal of a testimonial at any time.

Information Received from Third Parties

We may supplement the data you provide with information from third-party sources. This may include:

  • Payment Processors: We receive billing data and transaction confirmations from Stripe to manage your subscriptions.
  • Marketing Partners or Public Sources: We may enrich your account or analytics data with business-related attributes such as industry, company size, or geolocation, obtained from trusted data providers or publicly available sources.
  • Authentication Providers: If you log in using an external identity provider (e.g., Google), we receive profile details such as your email address to authenticate your account.

Information Collected Automatically

We automatically collect certain data as you use our Services, websites, and applications, including:

Device and Usage Data

We collect data such as your IP address, device type, browser type, operating system, referral URLs, interaction data (e.g., pages visited, time spent), and usage patterns to analyze and optimize user experience.

Cookies and Similar Technologies

We use cookies, pixels, and local storage to enhance your experience, provide analytics, and deliver functionality. You can manage your preferences via our Cookie Policy.

Google Analytics

We use Google Analytics to understand how users interact with our platform. This involves collecting pseudonymous information across sessions and devices. Please review Google's Privacy Policy for more details.

Google Maps API

Our lead discovery features rely on the Google Maps API. By using these features, you also agree to the Google Maps Terms of Service and Privacy Policy.

Email and Mailbox Integration

Our platform allows paid users to integrate their Mailgun accounts and domain-based emails to send and receive outreach emails directly within the app.

If you integrate Mailgun with your account, we may collect and store:

  • Sender and recipient email addresses
  • Email subject lines and message content (for sent and received emails)
  • Email status (sent, opened, replied)
  • Metadata such as time of sending, delivery status, and response time
  • Mailgun API keys (encrypted)
  • Thread and message IDs

We process this data solely to enable:

  • Composing and sending outreach emails
  • Tracking delivery, open, and reply status
  • Displaying inbound email replies inside the application

We do not use this data for any purpose beyond service functionality, including advertising or profiling. You may revoke access at any time, and upon doing so, we will remove API tokens and cease email monitoring. You may also request permanent deletion of integrated email data.

Third-Party Widgets and Social Media Features

Our Services may include embedded social media widgets (e.g., Facebook, LinkedIn). These may collect your IP address and page visit data. Your interactions with these widgets are governed by the respective third parties' privacy policies.

HOW WE USE YOUR INFORMATION

We use the personal data we collect, as described above, for the following purposes:

1. To Provide and Maintain the Services

We use your personal data to:

  • Deliver the core functionality of our platform, including account registration, lead discovery, contact management, and outreach email sending
  • Process transactions and manage billing, invoicing, and payment status through Stripe
  • Maintain your user preferences, login sessions, and support requests
  • Provide technical support and respond to inquiries

This processing is necessary to perform our contractual obligations or take steps at your request before entering into a contract.

2. For Legitimate Business Interests (Where Permitted by Law)

We process your data for certain business interests, including:

  • Operating and administering the website – including enabling content access, blog downloads, and webinar registrations
  • Responding to your inquiries – including forwarding information to authorized partners or resellers when necessary to fulfill your request
  • Managing your relationship with us – such as sending service notices, policy updates, billing reminders, and product announcements
  • Improving our Services – by analyzing how you use the platform to enhance usability, fix bugs, and develop new features
  • Personalizing your experience – such as providing relevant content, location-based suggestions (via Google Maps API), or tailored onboarding
  • Aggregating insights and analytics – to understand product usage trends, engagement levels, and feature performance

3. For Legal Compliance and Risk Management

We may process your personal data to:

  • Comply with legal obligations or respond to lawful requests by public authorities
  • Enforce our Terms of Service or other agreements
  • Investigate, prevent, or respond to fraud, abuse, or potential threats to the security of our platform
  • Protect our rights, systems, customers, and team from malicious activity or legal disputes
  • Retain minimal identifying information (e.g., email address or request ID) if you've asked to be deleted or unsubscribed, solely to ensure no further contact

4. For Marketing and Promotional Communication

We may send you communications about new features, updates, events, offers, or relevant industry insights. These communications may be delivered via:

  • Email (e.g., through our Mailgun integration)
  • Push notifications (if applicable)
  • On-platform alerts or banners

Where required by law, we will only send you marketing messages if you've opted in. Otherwise, we rely on our legitimate interest in communicating relevant updates and offers. You may opt out at any time using the instructions provided in the message or via your account settings.

5. For Advertising and Retargeting (Where Permitted)

We may partner with advertising providers and social media platforms to display ads and measure campaign performance. These partners may use cookies or similar technologies to track your interactions with:

  • Our website
  • Our emails
  • Ads shown on other platforms

We use this information to serve relevant ads and optimize marketing efforts. Where legally required, we obtain your explicit consent before enabling such tracking. For more information, see our Cookie Policy.

HOW WE DISCLOSE YOUR PERSONAL DATA

We do not sell, rent, or lease your personal data. However, we may share your information with select third parties as outlined below, to operate our Services efficiently, fulfill our contractual obligations, or as required by law.

1. Service Providers

We engage trusted third parties to help us deliver our Services. These may include:

  • Infrastructure and hosting providers (e.g., Vercel, AWS)
  • Payment processors (e.g., Stripe)
  • Email services (e.g., Mailgun for transactional and notification emails)
  • Analytics and product improvement tools (e.g., PostHog, Mixpanel)
  • CRM and support tools (e.g., HubSpot, Intercom)
  • Fraud prevention and security providers

These providers only access your personal data to perform their services on our behalf and are contractually obligated to handle it securely and in accordance with applicable privacy laws.

2. Affiliates and Internal Transfers

We may share personal data across our group of affiliated companies for internal administrative purposes, technical support, product development, or to fulfill your request (e.g., connecting with a local partner or rep). These parties are required to handle your data under the same privacy standards.

3. Resellers, Distributors, or Marketing Partners

If you request a demo, quote, or other commercial information, we may share your contact details (such as name, email, and company) with:

  • Authorized resellers
  • Integration partners
  • Lead generation or marketing affiliates

These third parties act as separate data controllers and may use your information in accordance with their own privacy policies. We recommend reviewing those policies for further details.

4. Advertising and Social Platforms

With your consent (where required by law), we may use limited identifiers (such as hashed emails) to engage with platforms like Google, LinkedIn, or Meta for:

  • Custom audience targeting
  • Retargeting visitors to our website
  • Promoting our services

These platforms process your data under their own privacy terms, and you can control data sharing through their settings and your cookie preferences.

5. Business Transitions

If our business undergoes a merger, acquisition, asset sale, or corporate restructuring, your personal data may be transferred as part of that transaction. We will ensure your rights remain protected and inform you of any material changes.

6. Legal Requirements and Protection

We may disclose your personal data to comply with:

  • Legal obligations, court orders, or government requests
  • Our Terms of Service enforcement
  • Fraud or abuse prevention
  • Protection of our users, platform integrity, or company rights

We will only disclose what is necessary and proportionate in such cases.

DATA RETENTION

We retain personal data only as long as necessary to:

  • Deliver and maintain the Services
  • Comply with legal, regulatory, or tax obligations
  • Resolve disputes and enforce agreements
  • Protect the platform from fraud, abuse, or security threats

Once the retention period expires, we securely delete or anonymize your data unless we are legally required to retain it longer.

HOW WE PROTECT YOUR PERSONAL DATA

We employ a combination of:

  • Technical safeguards (e.g., encryption in transit and at rest, access controls)
  • Administrative measures (e.g., internal access protocols, employee training)
  • Organizational practices (e.g., vendor due diligence, incident response procedures)

While we strive to secure your data, no system is entirely immune from risk. You are responsible for keeping your credentials secure and notifying us promptly of any unauthorized use or suspected breach.

If you suspect a data incident, please contact us immediately at contact@leadsaround.com.

INTERNATIONAL DATA TRANSFERS

Our platform and certain service providers operate in the United States and other countries outside your jurisdiction. If you access our Services from the EU, UK, or other regions with data protection laws, please note:

  • We may transfer your data to recipients in jurisdictions that may not provide the same level of data protection.
  • Where required, we use Standard Contractual Clauses or other safeguards to ensure your data is protected during transfer.
  • Some transfers may be necessary to fulfill our agreement with you or respond to your requests.

You may contact us for more information on applicable transfer safeguards.

PRIVACY RIGHTS AND CHOICES

We respect your rights regarding your personal data. Depending on your location and applicable law, you may have the following options:

1. Marketing Communications

You can opt out of receiving marketing emails by:

  • Clicking the unsubscribe link in any marketing email we send
  • Contacting us directly (see "Contact Us" below)

Please note: You may still receive essential communications about your account or transactions.

2. Cookie and Online Tracking Preferences

You can manage cookie preferences and opt out of certain third-party tracking as outlined in our Cookie Policy. Most browsers also allow you to control cookies through settings.

3. Personal Data Requests

You may have the right to request:

  • Access to the personal data we hold about you
  • Portability of your data in a structured, machine-readable format
  • Correction of outdated or inaccurate personal data
  • Deletion of your personal data, where we no longer have a lawful basis to retain it
  • Restriction or objection to certain processing
  • Withdrawal of consent, where processing is based on consent
  • Opt-out of targeted advertising, via our "Do Not Sell or Share My Personal Information" link in the website footer (where applicable)

To exercise any of these rights, please email us at contact@leadsaround.com. We may ask for verification details to confirm your identity. If you're submitting on behalf of someone else, additional documentation may be required.

We will not discriminate against you for exercising your privacy rights.

4. Managing Your Account Data

You can view and update your account profile information by logging in to your account and navigating to your settings.

5. Limitations

Please note, some rights may be limited—for example, if fulfilling your request would:

  • Interfere with legal obligations
  • Impair the rights of others
  • Prevent us from delivering a service you've requested

If you're unsatisfied with our response, you may have the right to file a complaint with your local data protection authority.

CHILDREN

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us personal data, please contact us at contact@leadsaround.com, and we will take steps to delete such information promptly.